Accessing Moodle

Incorrect Password Issues

Hello, welcome to the Moodle crestboardusa knowledge base. In this article, we will address a common issue many users face: 'Incorrect Password Issues'.

Incorrect Password Issues

If you're having trouble accessing your Moodle crestboardusa account due to an incorrect password, here are some possible solutions you can try.

1. Check if your password is correct

The first thing you should do is check if you're entering the password correctly. Make sure that the Caps Lock key is not on, as passwords are case-sensitive. Also, check if you're not confusing similar characters, like the number '0' and the letter 'O', or the number '1' and the letter 'l'.

2. Reset your password

If you’ve checked and are still having issues, the next step is to try resetting your password. To do this, follow these steps:

1. Go to the Moodle crestboardusa login page at https://crestboardusa.net.
2. Click the 'Forgot your username or password?' link.
3. Enter your email address in the provided field and click 'Search'.
4. You will receive an email with instructions on how to reset your password. Follow these instructions to create a new password.

3. Contact Support

If you've tried both solutions above and are still having issues, the last option is to contact Moodle crestboardusa support. They will be able to help you resolve the issue and recover access to your account.

We hope this article has been helpful in resolving your incorrect password issue. If you have any more questions or need further assistance, feel free to contact us. We're here to help!